WHERE YOU CAN OBTAIN WARRANTY SERVICE
If you are less than 25 miles away from the original NAPA Dealer location, you must return your vehicle to the NAPA Dealer location where the warranted service was performed and present your copy of the repair order to the NAPA Dealer. If your vehicle is inoperable, and you are more than 25 miles away from the original facility, you may be eligible for certain towing and/or rental car benefits as determined by the Warranty Administrator. If you are not aware of participating NAPA Dealer locations in your area, then you must call the Warranty Administrator, at 1-800-452-NAPA, between the hours 8:00 am to 8:00 pm Monday through Friday (Eastern Standard Time) and 8:00 am to 5:30 pm Saturday (Eastern Standard Time), excluding holidays. The Warranty Administrator will direct you to the closest participating NAPA Dealer location. If there are no NAPA Dealer locations in your area, the Warranty Administrator will direct you to a non-NAPA Dealer location.
WHAT YOU MUST DO TO OBTAIN WARRANTY SERVICE
You must keep a copy of the repair order and present it when seeking service under this warranty. If warranty work is performed, you must temporarily surrender possession of the repair order.
If there are no participating NAPA Dealer locations in your area, you must obtain authorization from the Warranty Administrator prior to any warranty repair work by calling 1-800-452-NAPA. If the non-participating repair facility ("Facility") location will not accept payment from the Warranty Administrator, you must pay for the warranty service and submit your original repair order and warranty service repair order to the Warranty Administrator for review. In all the cases, the Warranty Administrator will return these original document(s) to you as soon as practicable.